Hyperion Financial Management (HFM) Error "Unable to open file" When Previewing Or Printing A System Report (Doc ID 1082720.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Financial Management - Version 11.1.1.0.00 to 11.1.2.1.101 [Release 11.1]
Information in this document applies to any platform.

Symptoms

Previewing or printing Hyperion Financial Management (HFM) system reports returns error:

Unable to open file D:\Hyperion\products\FinancialManagement\Web\HFM\FileTransfer\{436ECBC0-5060-4B69-B599-1D481A5D5A86}.FTR\ICPReport2_867826759.
Show Details:
Error Reference Number: {E37C98DA-6D0D-4459-A7FF-1D41440AAEA9};User Name: admin@Native Directory
Num: 0x80040237;Type: 1;DTime: 12/2/2009 7:50:14 PM;Svr: <server_name>;File: HFMActionsExecution.cpp;Line: 2236;Ver: 11.1.1.2.0.2207;ExErr: It is an error to mix objects from different versions of MSXML.;
Num: 0x80040237;Type: 0;DTime: 12/2/2009 7:50:14 PM;Svr: <server_name>;File: HFMActions.cpp;Line: 72;Ver: 11.1.1.2.0.2207;

Cause

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