Last updated on MARCH 16, 2016
Applies to:Business Intelligence Suite Enterprise Edition - Version 10.1.3.4.1  to 10.1.3.4.2 
Business Intelligence Server Enterprise Edition - Version 10.1.3.4.1  to 10.1.3.4.2 
Information in this document applies to any platform.
***Checked for relevance on 03-03-2013***
***Checked for relevance on 12-Aug-2014***
You have installed OBIEE onto Linux and are using more than one NIC card. When you log into OBIEE Answers or Dashboard, the following error occurs:
"Error connecting to the Oracle BI Server: Could not connect to the Oracle BI Server because it is not running or is inaccessible. Please contact your system administrator."
The more detailed error message is:
Error Codes: WH4KCFW6:OPR4ONWY:U9IM8TAC
Odbc driver returned an error (SQLDriverConnectW).
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 12008] Unable to connect to port 9703 on machine LOCALHOST. [nQSError: 12010] Communication error connecting to remote end point: address = LOCALHOST; port = 9703. [nQSError: 12002] Socket communication error at call=: (Number=-1) Unknown error 4294967295 (HY000)
The following error is written to the NQServer.log file:
[nQSError: 12002] Socket communication error at call=send: (Number=9) Bad file descriptor
Once the services are re-started everything seems to work fine.
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