Financial Management Error "error.UnableToCreateFolder" When Creating or Registering Application

(Doc ID 1084828.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version: 9.3.1.4.00 and later   [Release: 9.3 and later ]
Information in this document applies to any platform.

Symptoms

Users are unable to create new Hyperion Financial Management (HFM) applications or register existing applications with Shared Services deployed with an Oracle database.

Following errors may appear in user interface and Shared Services logs:

"Registration failed"
"UnableToCreateFolder"
"Product already exists.Registeration failed: error.UnableToCreateFolder"

Cause

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