OBIEE 10g or 11g: Error: "Invalid state identifier...Error Code: GV3MWW29" when in SSO Enabled Environment (Doc ID 1087513.1)

Last updated on JUNE 18, 2014

Applies to:

Business Intelligence Server Enterprise Edition - Version 10.1.3.4.1 [1900] to 11.1.1.5.0 [1308] [Release 10g to 11g]
Business Intelligence Suite Enterprise Edition - Version 10.1.3.4.1 [1900] to 11.1.1.5.0 [1308] [Release 10g to 11g]
Information in this document applies to any platform.

Symptoms

An Oracle Business Intelligence Enterprise Edition (OBIEE) 10g or 11g environment includes Microsoft IIS (version 6) and Single Sign On (SSO) with Windows Active Directory (AD).
In this environment, users login to their Windows PC via AD and the authentication details are passed directly to OBIEE so that the OBIEE login page is not displayed.
Additionally, there are no session timeouts and it is possible for users to remain logged in to their system for long periods of time (i.e. 20 hours).
If a user leaves the sessions in Presentation Services unused for a number of hours and then attempts a dashboard action, the following error occurs:

Invalid state identifier 4i2aukgvatfu0k2ifkgmt5sj3m
Error Details
Error Codes: GV3MWW29


If the browser is refreshed, or a new dashboard page is opened, the error is removed.

When this problem occurred, the saw.log showed the following errors:

Type: Error
Severity: 42
Time: Fri Jan 08 11:20:56 2010
File: project/webbedrock/binaryfile.cpp Line: 355
Properties: ThreadID-3728;HttpCommand-Dashboard;Proxy-;RemoteIP-127.0.0.1;User-;Impersonator-
Location:
saw.xmlDocumentCache.findDocument
saw.views.evc
saw.subsystem.portal
saw.httpserver.request
saw.rpc.server.responder
saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads

Path not found: C:\Oracle\OracleBIData\tmp\sawvc\10a3\4i2aukgvatfu0k2ifkgmt5sj3m.sawxd
The file specified cannot be found

---------------------------------------
Type: Error
Severity: 42
Time: Fri Jan 08 11:20:56 2010
File: project/webreport/xmlstatepool.cpp Line: 97
Properties: ThreadID-3728;HttpCommand-Dashboard;Proxy-;RemoteIP-127.0.0.1;User-;Impersonator-
Location:
saw.views.evc
saw.subsystem.portal
saw.httpserver.request
saw.rpc.server.responder
saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads

Invalid state identifier 4i2aukgvatfu0k2ifkgmt5sj3m

Cause

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