Error "Internal Error" When Trying to Add an External MSAD Provider that has a Large OU in Shared Services Console (Doc ID 1088836.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Essbase - Version 11.1.1.3.00 and later
Information in this document applies to any platform.
Confirmed Bug Status on 01-03-2011
***Checked for relevance on 05-Oct-2012***

Symptoms

Unable to add external MSAD provider that has a large OU in Shared Services Console.

When clicking on the Finish Button after several minutes the following error occurs:

"Internal Error"

This only happens if the Organizational Unit (OU) being referenced contains a lot of users.
Smaller OUs can be added successfully.

Cause

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