Error on Dimension Import with the ads file:"500 -- Internal Server Error" (Doc ID 1093935.1)

Last updated on APRIL 04, 2014

Applies to:

Hyperion Planning - Version 11.1.1.2.00 and later
Information in this document applies to any platform.
*** Reviewed for Currency 10-Oct-2012 ***

Symptoms


Receive the error messages below loading the ads file during Dimension Import:

"500 -- Internal Server Error"

In logs see the error below:

"ERROR org.apache.struts.upload.CommonsMultipartRequestHandler - Failed to parse multipart request
org.apache.commons.fileupload.FileUploadException: Processing of multipart/form-data request failed. C:\DOCUME~1\user1\LOCALS~1\Temp\1\user1\servers\EPMAWebServer\tmp\_WL_user\awb\user1\public\upload_00000008.tmp (The system cannot find the path specified)"

Cause

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