Provisioned Users not Showing in Hyperion Planning Application after Patch Upgrade

(Doc ID 1096688.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 9.3.1.0.00 to 11.1.1.3.00 [Release 9.3 to 11.1]
Information in this document applies to any platform.
1/24/14

Symptoms


After installing a number of patches administrators are unable to assign access to users/groups in the Planning applications as the provisioned users list returns nothing.

Changes

Patches installed:
Enterprise Performance Management Architect Release 11.1.1.2.01
Analytic Provider Service Release 11.1.1.2.1
Calculation Manager Release 11.1.1.2.01
Smart View Release 11.1.1.2.1
Planning 11.1.1.2.04
Workspace 11.1.1.2.08

Cause

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