Cannot Import anything using LCM "CLU Process Exited Without Updating MSR report" (Doc ID 1097603.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.1.3.00 and later
Information in this document applies to any platform.

Symptoms

When performing LCM import or export operations from Shared Services Console, The following error message returned: "CLU Process Exited Without Updating MSR report"?

Also these errors can be seen in the LCM log file
2010-04-21 15:09:27,759 INFO  - Reading HSS URL from command line 
2010-04-21 15:09:27,759 INFO  - HSS URL could not be read from command line. Reading from registry.
2010-04-21 15:21:53,572 WARN  - Login failed for user - "CSSTOKEN". Verify the supplied username and password.
2010-04-21 15:21:53,572 WARN  - Skipping connection#1 in the migration definition file. Application information is invalid. "HSSConnection" attribute not specified or has invalid values.
2010-04-21 15:21:53,587 WARN  - Skipping connection#2 in the migration definition file. FileSystem information is invalid. "HSSConnection" attribute not specified or has invalid values.
2010-04-21 15:21:53,587 ERROR - Unable to process task - 1. Task information defined for Source connection is invalid.
2010-04-21 15:21:53,587 INFO  - Migration Status - Completed with failures.

Cause

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