Last updated on SEPTEMBER 07, 2016
Applies to:
Hyperion BI+ - Version 9.3.1.0.00 to 11.1.1.3.00 [Release 9.3 to 11.1]Information in this document applies to any platform.
***Checked for relevance on 4.1.2015***
Goal
This article is intended to provide the steps to enable the standard out (stdout) & standard error (stderr) logs in Windows Registry to assist in troubleshooting FR Studio issues
While the FRPrintSrv, FRReportSrv, FRSchedSrv, FRUserLogin, & FRWebapp logs collect information needed to resolve FR Studio issues, the stderr provides additional details.
The stdout log is a redirect of the stdout of the JVM that is imbedded in Financial Reporting and provides other information, including Environment & Classpath information. The stderr log is also a redirect of the stdout of the JVM.
The System Admin has access to the server where Financial Reporting Studio is installed,and can create the logs and locations.
The logs are stored under the HYPERION_HOME on the FR Studio server, and the logs are updated anytime a action is taken in FR Studio.
Scope
This document is intended to be used by Support Engineers for troubleshooting Financial Reporting
Solution
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