Creating a Planning Classic Application Fails with Error: "An error occurred while processing this page. Check the log for details" (Doc ID 1118268.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.1.3.00 and later
Information in this document applies to any platform.
***Checked for relevance on 22-Nov-2011***
***Checked for relevance on 29-May-2013***

Symptoms

Unable to create a Planning classic application with an error being displayed when trying to progress to the second page of the "Create Application" wizard.
The error displayed is: "Error: "An error occurred while processing this page. Check the log for details""

Some errors related to the JDBC connection are found in the Hyperion\Logs\Services\HyS9Planning-sysout.log file:

"Unable to find JDBC_CATALOG key for application: appName
Error code returned during the test connection=1051293"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms