Last updated on JANUARY 23, 2017
Applies to:Business Intelligence Suite Enterprise Edition - Version 10.1.3.4.1  to 10.1.3.4.2  [Release 10g]
Business Intelligence Server Enterprise Edition - Version 10.1.3.4.1  to 10.1.3.4.2  [Release 10g]
Information in this document applies to any platform.
Checked for relevance on 13-Dec-2011
When you click on the menu item in Answers, More Products > BI Publisher, you get the following error:
Reporting Login Failed : Please contact administrator for your username / password
You have set up OBIEE using Cryptotools in the following way:
1. Created the following groups within BI Administrator.
XMLP_ADMIN, XMLP_DEVELOPER, XMLP_SCHEDULER, XMLP_ANALYZER_EXCEL, XMLP_ANALYZER_ONLINE, XMLP_TEMPLATE_DESIGNER
2. You added the BI Admin user 'Administrator' to the XMLP_ADMIN group.
3.You ran cryptotools:
4. You re-started the BI Presentation Server.
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