Shared Services Database Configuration Options are Greyed Out in the System Configurator
(Doc ID 1130825.1)
Last updated on MAY 14, 2021
Applies to:Hyperion BI+ - Version 126.96.36.199.00 and later
Information in this document applies to any platform.
***Checked for relevance on feb 2016***
After launching the EPM System Configurator for the first time, the following options are greyed out and cannot be selected:
- Connect to a previously configured Shared Services database
- Perform 1st-time configuration of Shared Services database.
If the user enters the database information in the Database Connection Information section of this screen, and click Next button, the following error message is obtained:
EPMCFG-10372: the database does not contain shared services information, check the connection information to this database.
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