Essbase MaxL Script Failing With Errors "Cannot clear data for database [dbname] while other users are connected" and "Cannot build dimensions. There are other active users on database [dbname]" (Doc ID 1134917.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Hyperion Essbase - Version: 7.1.3.0.00 and later   [Release: 7.1 and later ]
Information in this document applies to any platform.

Symptoms

The Essbase nightly MaxL process which does a dimension build, import of data and calculation fails and crashes the application with an xcp file.

The application log has the following errors:

"Cannot clear data for database [dbname] while other users are connected"

"Cannot build dimensions. There are other active users on database [dbname]"


Cause

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