Accessing EPM Workspace After Logout From The Server Returns: "Error 404" (Doc ID 1141623.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Microsoft Windows (32-bit)

Symptoms

When the account of the user who launches Enterprise Performance Management (EPM) Workspace logs out from the EPM server, Workspace responds with "Error 404".

Before the log out, Workspace worked correctly.  The Weblogic JVM seems to be frozen.

When the user logs off, the following message is noted in the Windows Event log:

"Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards."

 

Cause

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