Diagnostic Report Fails for EPMA With Error: "AppMgrLoadAdf failed when requesting information from EPMA" (Doc ID 1151903.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
**3.6.15**

Symptoms


Diagnostic report errors out for all the EPMA services though all the services are up and running.

Error:

Launch external checker with next command: java -DEPM_ORACLE_INSTANCE=D:\Oracle\Middleware\user_projects\epmsystem1 -Djava.util.logging.config.class=oracle.core.ojdl.logging.LoggingConfiguration -Doracle.core.ojdl.logging.config.file=D:\Oracle\Middleware\user_projects\epmsystem1\config\validation\11.1.2.0\validationTool-logging.xml com.oracle.epm.epma.config.validations.appmanager.AppMgrLoadAdf

Error: AppMgrLoadAdf failed when requesting information from EPMA. Please check that all EPMA services have started and are currently running.

The validation log throws the error:

[2010-07-14T14:30:33.637-04:00] [EPMVLD] [TRACE] [] [oracle.EPMVLD] [tid: 10] [ecid: 0000IbIEEKwFW715zvg8yW1CFW96000000,0] Posting:http://<httpserver>:19091/awb/modules/com/hyperion/awb/web/appmanager/Adf.do
[2010-07-14T14:31:57.657-04:00] [EPMVLD] [ERROR] [] [oracle.EPMVLD] [tid: 10] [ecid: 0000IbIEEKwFW715zvg8yW1CFW96000000,0] Error: Connection timed out: connect[[
java.net.ConnectException: Connection timed out: connect

Unable to access:

http://Web server:port/awb/conf/AWBConfig.xml, where Web Server is the Web server machine host name and port is the Web server listen port.
http(s)://bpma_server:bmpa_port/awb/conf/AwbConfig.xml.

Able to access:

URL: http(s)://Local_machine_name/hyperion-bpma-server/Sessions.asmx

Cause

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