BI+ Error: "Error 404" When Users Try to Log into Workspace

(Doc ID 1162417.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on 05-Aug-2013***

Symptoms

User gets Error 404 message when attempting to log into workspace.
Hyperion servers stop.

Changes

Failure for clients happens when another user on the server logs off either from physical machine or via Remote Desktop.

Cause

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