EPM Workspace Login Error : "Could not find a Hyperion Reporting and Analysis server running of localhost at port 6800. Please verify your server connect string and confirm that the server is up" (Doc ID 1163719.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.3.00 and later
Information in this document applies to any platform.

Symptoms

Unable to log into Oracle Enterprise Performance Management (EPM) Workspace.  On attempting login, returns with error:

Could not find a Hyperion Reporting and Analysis server running of localhost at port 6800. Please verify your server connect string and confirm that the server is up.

The log file "server_messages_SearchKeywordProvider.log" shows:

<message><![CDATA[SqlStatement('UPDATE V8_KPS_ACTION_QUEUE SET lock_owner=NULL, lock_time=NULL WHERE lock_owner=?', 'jazz')]]
...
<message><![CDATA[Exception in SearchKeywordProviderEngine.startService()]]></message>
<throwable><![CDATA[java.sql.SQLException: [Hyperion][DB2 JDBC Driver][DB2]The transaction log for the database is full.

Cause

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