Workspace Logon Fails Error:"'Faulting application w3wp.exe process"

(Doc ID 1165945.1)

Last updated on MAY 31, 2018

Applies to:

Hyperion BI+ - Version 11.1.1.3.00 and later
Microsoft Windows (32-bit)
***Checked for relevance on 16-Jun-2015***

Symptoms


Error: 'The download of the specified resource has failed' When Logging into Workspace. Simultaneously in the Microsoft Event Viewer There Was an Error: 'Faulting application w3wp.exe process'.

Customer is using SSL with load balancing and DNS aliases.

Cause

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