Unable to Launch Workspace For Hyperion Planning Error:"Error initializing system registry: Could not find the Workspace Web Server component as a child of the Workspace product node" (Doc ID 1172494.1)

Last updated on OCTOBER 04, 2016

Applies to:

Hyperion Planning - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

These are the following errors that you can recieve when trying to launch Workspace:

1.  Workspace with port 19000:  "Page Cannot be Displayed" error.

2.  Workspace with port 45000:  "Error 404 Not Found From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.4.5.404 Not Found."

3.  Workspace with port 28080:  "Initialization Error. The system is not available due to initialization errors. Detailed Error Messages: Error initializing system registry: Could not find the Workspace Web Server component as a child of the Workspace product node. Contact your System Administrator."

4.  The OHS Component service under the Windows Services Panel is unable to start.  Also, the OHS Component is unable to start via Windows Start | Programs | Oracle Web Tier Instance | Start Oracle HTTP Server - OHS_Component.

Cause

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