Email a Financial Reporting (FR) Report Link in Workspace: "MailServer IP/Name 'xxxxxx' may not be correct 501 5.1.7 "

(Doc ID 1194884.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

  1. In EPM Workspace, right-click on a Financial Reporting report and select "Email link".
  2. Enter the email details and and click Send. The following error message is displayed:
    Failed to send e-mail
    Please contact administrator, MailServer IP/Name 'xxxxxx' may not be correct 501 5.1.7 Invalid address.

Cause

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