Error Message When Saving Preferences: "CommitUserPrefs: User Failed With Message Preferences Failed To Save Correctly" (Doc ID 1205635.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Hyperion BI+ - Version: 11.1.1.0.00 and later   [Release: 11.1 and later ]
Information in this document applies to any platform.

Symptoms

Some users are getting an error when doing one the following:
1. Checking the box "make these the default permissions for documents I import" option when editing permissions on an object in Workspace
2. Setting default permissions in File -> Preferences in Workspace

The error message is:
 "The preferences failed to save correctly.  comitUserPrefs: user failed with messages Preferences failed to save correctly."

The users having a problem are:
MSAD users that had the Administrator role in the HPSu version 8 that was migrated to EPM v11

The users not having a problem are:
1. Native users
2. MSAD users that did not have the Administrator role in the HPSu version 8 that was migrated to EPM v11
3. MSAD users that were not in HPSu version 8


Cause

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