OBIEE 11g/12c: BI Scheduler Gives Error: "[Nqserror: 75005] Failed To Send Auth Command. 5.7.3 Authentication unsuccessful" (Doc ID 1225454.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Symptoms

You get the following error messages running an iBot (agent) in Delivers:

• Eventually succeeded, but encountered and resolved errors...
  Number of skipped recipients: 1 of 2
  
  AgentID: /users/obieeadmin/TEST
  [nQSError: 75005] Failed to send AUTH command. 5.7.3 Authentication unsuccessful. AgentID: /users/obieeadmin/TEST
  ...Trying SMTP Delivery loop again... Sleeping for 3 seconds. AgentID: /users/obieeadmin/TEST
  [nQSError: 75005] Failed to send AUTH command. 5.7.3 Authentication unsuccessful. AgentID: /users/obieeadmin/TEST
  ...Trying SMTP Delivery loop again... Sleeping for 5 seconds. AgentID: /users/obieeadmin/TEST
  [nQSError: 75005] Failed to send AUTH command. 5.7.3 Authentication unsuccessful. AgentID: /users/obieeadmin/TEST
  ...Trying SMTP Delivery loop again... Sleeping for 8 seconds. AgentID: /users/obieeadmin/TEST
  [nQSError: 75005] Failed to send AUTH command. 5.7.3 Authentication unsuccessful. AgentID: /users/obieeadmin/TEST
  Exceeded number of SMTP delivery retries.
  
  
  
• Global Error: [nQSError: 77006] Oracle BI Presentation Server Error: Authentication failed.
  Error Codes: WKY9UVRD:
  Authentication Failure.
  Error Codes: IHVF6OM7:OPR4ONWY:U9IM8TAC
  Location: saw.connectionPool.getConnection, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool, saw.threadpool, saw.threads
  Odbc driver returned an error (SQLDriverConnectW).
  State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
  [nQSError: 43113] Message returned f

You might also see this error:

• [nQSError 75005]failed to send AUTH command. No supported authentication mechanism
  

Changes

Cause

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