WebApp Services (Workspace Web App, Planning Web, APS, Web Analysis) Do Not Stay Up (Doc ID 1225724.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Hyperion BI+ - Version: 9.3.1.3.00 and later   [Release: 9.3 and later ]
Information in this document applies to any platform.

Symptoms

Workspace Web App, Planning Web, APS, Web Analysis service start successfully but do not stay up more than a few seconds.

WebSphere SystemOut.log contains:
*****************************************
 [9/14/10 22:56:21:492 CDT] 0000000a WsServerImpl E WSVR0009E: Error occurred during startup
com.ibm.ws.exception.ConfigurationError: com.ibm.ws.exception.ConfigurationError: java.lang.NullPointerException
at com.ibm.ws.runtime.WsServerImpl.bootServerContainer(WsServerImpl.java:185)
at com.ibm.ws.runtime.WsServerImpl.start(WsServerImpl.java:140)
at com.ibm.ws.runtime.WsServerImpl.main(WsServerImpl.java:461)
at com.ibm.ws.runtime.WsServer.main(WsServer.java:59)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:615)
at com.ibm.wsspi.bootstrap.WSLauncher.launchMain(WSLauncher.java:183)
at com.ibm.wsspi.bootstrap.WSLauncher.main(WSLauncher.java:90)
at com.ibm.wsspi.bootstrap.WSLauncher.run(WSLauncher.java:72)
at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:78)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:92)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:68)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:177)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:615)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at com.ibm.wsspi.bootstrap.WSPreLauncher.launchEclipse(WSPreLauncher.java:321)
at com.ibm.wsspi.bootstrap.WSPreLauncher.main(WSPreLauncher.java:89)

Caused by: com.ibm.ws.exception.ConfigurationError: java.lang.NullPointerException
at com.ibm.ws.ssl.core.SSLComponentImpl.initialize(SSLComponentImpl.java:204)
at com.ibm.ws.runtime.component.ContainerImpl.initializeComponent(ContainerImpl.java:1338)
at com.ibm.ws.runtime.component.ContainerImpl.initializeComponents(ContainerImpl.java:1136)
at com.ibm.ws.runtime.component.ServerImpl.initialize(ServerImpl.java:347)
at com.ibm.ws.runtime.WsServerImpl.bootServerContainer(WsServerImpl.java:178)

Caused by: java.lang.NullPointerException
at com.ibm.ws.ssl.utils.CertificateExpirationMonitor.<init>(CertificateExpirationMonitor.java:58)
at com.ibm.ws.ssl.utils.CertificateExpirationMonitor.getInstance(CertificateExpirationMonitor.java:77)
at com.ibm.ws.ssl.core.SSLComponentImpl.initialize(SSLComponentImpl.java:190)
... 28 more
... 24 more

WebSphere SystemErr.log contains:
*********************************************
[9/14/10 22:56:21:539 CDT] 0000000a SystemErr R Caused by: java.lang.NullPointerException
at com.ibm.ws.ssl.utils.CertificateExpirationMonitor.<init>(CertificateExpirationMonitor.java:58)
at com.ibm.ws.ssl.utils.CertificateExpirationMonitor.getInstance(CertificateExpirationMonitor.java:77)
at com.ibm.ws.ssl.core.SSLComponentImpl.initialize(SSLComponentImpl.java:190)
at com.ibm.ws.runtime.component.ContainerImpl.initializeComponent(ContainerImpl.java:1338)
at com.ibm.ws.runtime.component.ContainerImpl.initializeComponents(ContainerImpl.java:1136)
at com.ibm.ws.runtime.component.ServerImpl.initialize(ServerImpl.java:347)
at com.ibm.ws.runtime.WsServerImpl.bootServerContainer(WsServerImpl.java:178)
at com.ibm.ws.runtime.WsServerImpl.start(WsServerImpl.java:140)
at com.ibm.ws.runtime.WsServerImpl.main(WsServerImpl.java:461)
at com.ibm.ws.runtime.WsServer.main(WsServer.java:59)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:615)
at com.ibm.wsspi.bootstrap.WSLauncher.launchMain(WSLauncher.java:183)
at com.ibm.wsspi.bootstrap.WSLauncher.main(WSLauncher.java:90)
at com.ibm.wsspi.bootstrap.WSLauncher.run(WSLauncher.java:72)
at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:78)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:92)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:68)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:177)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:615)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at com.ibm.wsspi.bootstrap.WSPreLauncher.launchEclipse(WSPreLauncher.java:321)
at com.ibm.wsspi.bootstrap.WSPreLauncher.main(WSPreLauncher.java:89)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms