After Applying Financial Reporting (FR) SF15 & SF20 Error Occurs When Running A Batch Containing a Snapshot

(Doc ID 1231864.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version and later
Information in this document applies to any platform.


The following error message is shown after running Financial Reporting (FR) batch in batch scheduler:

Batch "XYZ" was started at DATE/TIME Problems encountered in "FILENAME" ; nested
exception is: java.rmi.ServerException: RemoteException occurred in
server thread; nested exception is:
com.hyperion.reporting.util.HyperionReportException: System 9 Platform error: GeneralException.

Although the snapshot is created, no file permission is added and the snapshot cannot be opened until the browser is restarted. Once the browser is restarted the snapshots open correctly.


Financial Reporting service fixes and have been applied.


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