SQR Jobs Stopped Working After Applying Hyperion System to 9.3.3 Patch (Doc ID 1232143.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 9.3.3.0.00 and later
Information in this document applies to any platform.

Symptoms

After applying the 9.3.3 patch, Production Reporting/SQR jobs that previously ran generate this error:

Hyperion(R) Workspace Track 1 - Error
Failed to run job.
Server processing error.
Detailed Message: No Job Factories support Production Reporting Version 9.3.3.0.0 for Oracle.
Recommended Action: Try again later. If problem persists contact technical support.

Changes

User applied System 9.3.3 patch to a System 9.3.1.x environment.  Note that SQR Server was not updated in the System 9.3.3 patch.

Cause

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