FDM Export to Excel Process Returns Error "File Could Not Be Opened" (Doc ID 1248664.1)

Last updated on JANUARY 03, 2017

Applies to:

Hyperion Financial Data Quality Management - Version 9.3.1.0.00 to 11.1.2.0.00 [Release 9.3 to 11.1]
Information in this document applies to any platform.

Symptoms

Clicking the "Export to Excel" icon on the import screen returns the following error message:

Export to excel
Error: File could not be opened.


The following information is written to the user error log:

** Begin FDM Runtime Error Log Entry [2010-10-19-12:10:48] **
-------------------------------------------------------------
ERROR:
Code............................................. 3002
Description...................................... File could not be opened.
C:\Newxx\Outbox\ExcelFiles\xxxx Imp-All-Accts-Oct - 2010-ACTUAL98882.xls
Procedure........................................ clsAppServer.fFileGetStream
Component........................................ upsAppSv
Version.......................................... 1111
Thread........................................... 3720

IDENTIFICATION:
User............................................. admin
Computer Name.................................... DEV
App Name......................................... FDM_AGG
Client App....................................... WebClient

Cause

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