Export to Excel Out of Financial Reporting Flashes and Fails (Doc ID 1266867.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion BI+ - Version 9.3.0.1.00 to 11.1.1.3.00 [Release 9.3 to 11.1]
Information in this document applies to any platform.

Symptoms

When Hyperion Financial Management (HFM) or Hyperion Planning users want to export Financial Reports to Excel (or other Office products) it fails: there is just a quick flash of the Internet Explorer then they are back on the FR Report.

Changes

Affected users are using Citrix profiles.

Cause

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