Enterprise Performance Management (EPM) Services Fail to Start after Server converted to a VMWare Machine for Hyperion Planning (Doc ID 1268731.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.1.3.00 and later
Information in this document applies to any platform.

Symptoms

The following Enterprise Management Architecture (EPMA) services fail to start:

Engine Manager
Event Manager
Job Manager
Process Manager.

This happens after the physical machine with working EPM install was converted to a VMWare machine.

The following error was generated:
Service cannot be started. Hyperion.DimensionServer.ProcessManager.Interface.ProcessManagerException: Cannot initialize the Session Manager. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it

Server stack trace:
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket(EndPoint ipEndPoint)
at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket()
at System.Runtime.Remoting.Channels.SocketCache.GetSocket(String machinePortAndSid, Boolean openNew)
at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.SendRequestWithRetry(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream)
at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& respo...

Changes

The physical machines (With working EPM system and relational database server) were converted to a VMWare machine.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms