OBIEE 11g: Error: "Exception occurred when saving user preferences to the catalog access denied for user to path /users/<username>/_prefs/userprefsxmlstore" while Setting Up Preferences (Doc ID 1268946.1)

Last updated on JANUARY 23, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.3.0 [1905] and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.3.0 [1905] and later
Information in this document applies to any platform.
***Checked for relevance 12-Aug-2014***

Symptoms

You log into Answers/Dashboards.
You click on user name -> selects My Accounts -> Preferences tab. 
If you make any changes and save them, the following error occurs:

Exception occured when saving user preferences to the catalog access denied for user to path /users/<username>/_prefs/userprefsxmlstore.


Cause

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