Hyperion Planning Are Becoming Less Responsive And May Hang In Internet Explorer (IE). (Doc ID 1269428.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
June 1,2015

Symptoms

A Hyperion Planning form which remains open and in use (collapsing and expanding columns, saving the form and other actions) will use increasingly more memory on Internet Explorer slowing it down until eventually it crashes the browser and possibly hangs the operating system.

The problem can be identified by following the memory usage of Internet Explorer in the task manager while working with the form.  The browser memory will continually increase every time certain actions are performed in the form. The problem will occur for all forms, however large forms are more likely to crash the browser than smaller forms due to their overall higher memory requirements.

Cause

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