Hyperion Interactive Reporting & Analysis Long Running Interactive BQY Queries Time Out and Fail With "Server Error [2009] Failed to Allocate Resources for Results Data" (Doc ID 1274228.1)

Last updated on APRIL 05, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 to 11.1.2.0.00 [Release 11.1]
Information in this document applies to any platform.
***Checked for relevance on 26-Sep-2013***

Symptoms

Interactive Reporting (IR) BQY queries that execute for 5 minutes or longer fail when executed via HTML or the Interactive Reporting Web Client (IRWC).

Error messages include the following:

Browser:

Internet Explorer     HTML Error: "Unable to retrieve data from iHTML servlet for requestRequest"
FireFox                     HTML Error ""BqHd.handleRequest fails: this.getDocument() is null"

Plugin:

IRWC                      "Server Error [2009] Failed to allocate resources for results data"

Note that long running BQY jobs are not affected.  This KM only pertains to Interactive processing of BQY documents.

Cause

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