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Launching More Than One Workspace Session Using Internet Explorer Causes Existing Browser Sessions to be Used Instead. (Doc ID 1275018.1)

Last updated on MAY 04, 2018

Applies to:

Hyperion Financial Management - Version and later
Information in this document applies to any platform.


The following symptoms was found to be caused with any users browser either using Internet Explorer 8 and Internet Explorer 7.
However the issue DID NOT occur using Internet Explorer 6.

1)  Open IE Session.
2)  Launch Workspace URL
3)  Log in with ID and password
4)  Launch HFM Application
5)  Open a Gird
6)  Open SECOND IE Session'
7)  Launch Workspace URL
8)  And rather than giving us the login page, it takes me directly to the
Workspace main page. (It does not ask me for a user ID and password)
9)  Open the SAME HFM Application (as in step 4) and then a different grid.
10)  When making changes in either of the TWO grids, it replicates the other
and "loses" the original grid I opened up.

At this point instead of returning the same grid (i.e. 'Grid1') for the new YEAR member selected as part of the POV change, instead it returns the data grid from the second workspace session instead (i.e. 'Grid2')


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