Analytic Provider Services (APS) Going Down Frequently with (StuckThreadMaxTime) of "600" (Doc ID 1276321.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Essbase - Version 11.1.1.2.00 and later
Information in this document applies to any platform.
***Checked for relevance on 12-May-2014***

Symptoms

The following error msg is displayed many times during different dates: "which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:"

Provider services is frequently going down hitting the following error:

<WLS Kernel>> <> <> <1289932400273> <BEA-000337> <[STUCK] ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "651" seconds working on the request "Http Request: /aps/APS", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace

Cause

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