After Migrating An OBIEE 11g Repository Between Environments Login Fails With 'Unable To Sign In'
Last updated on SEPTEMBER 01, 2015
Applies to:Business Intelligence Server Enterprise Edition - Version 22.214.171.124.0  and later
Information in this document applies to any platform.
***Checked for relevance on 23-Sept-2013**
You have migrated an OBIEE 11g repository (rpd) from a source environment (A) to a target environment (B). In the source environment (A), you can log in with a default user (e.g. 'weblogic'). In the target environment (B), logging into the OBIEE analytics Presentation Server URL ( http://server.domain:port/analytics/saw.dll?bieehome ) with the same user that exists and works in source environment (A), fails with :
An error occurred during authentication. Try again later or contact your system administrator.
- If you create a new user in the target environment (B), then that user can login successfully.
- The Presentation Server log (saw0.log) will contain the following errors:
2011-01-06T11:49:14.000-05:00] [OBIPS] [ERROR:16]  [saw.soap.makesession] [ecid: 0000IpSEprc7U8BkzWG7zk1D8owU0003pT,0:1] [tid: 1084094784] Authentication error. Details: An error occurred during authentication. Try again later or contact your system administrator.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 13041] The GUID of user 'weblogic' does not match user reference GUID at the repository. Please ask the administrator to delete the old user reference at the repository and login again. (08004)[[
- The BI Server log (nqserver.log) will contain the following errors:
[2011-01-10T20:18:12.000+00:00] [OracleBIServerComponent] [ERROR:1]   [ecid: 1] [tid: 49e7f940] [nQSError: 13041] The GUID of user 'weblogic' does not match user reference GUID at the repository. Please ask the administrator to delete the old user reference at the repository and login again.
Migrated an OBIEE 11g repository (rpd) from one environment to another.
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