Unable to Login to FDM Web "Error: Primary Load balance server is unavailable ….Attempting to use Back up Load Balance Server"

(Doc ID 1282194.1)

Last updated on AUGUST 03, 2017

Applies to:

Hyperion Financial Data Quality Management - Version 9.3.1.0.00 to 11.1.2.0.00 [Release 9.3 to 11.1]
Information in this document applies to any platform.
march 2016

Symptoms

Financial Data Quality Management (FDM) Web returns the following error when accessed:

Error: Primary Load balance server is unavailable ….Attempting to use Back up Load Balance Server.
Error: Load Balance Server is NOT responding!

Cause

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