Error When Upgrading Hyperion Reporting And Analysis to Release 9.3.3: "BUILD FAILED <Drive>:\9.3.3.0.0.158_win32\SP_Installer\build.xml:170: Could not retrieve installed version" (Doc ID 1287177.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Hyperion BI+ - Version: 9.3.3.0.00 and later   [Release: 9.3 and later ]
Information in this document applies to any platform.

Symptoms

After launching patch.bat to upgrade Reporting and Analysis from 9.3.1 to 9.3.3, the following error is obtained in the patch log file err_9.3.3.0.0.158.log:

[echo] ########################### START PATCH PROCESS ###########################
[echo] Started: 17-January-2011 12:49 PM

BUILD FAILED

D:\9.3.3.0.0.158_win32\SP_Installer\build.xml:170: Could not retrieve installed version.
at com.hyperion.patcher.taskdefs.GetInstalledVersion.execute(GetInstalledVersion.java:80)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:275)
at org.apache.tools.ant.Task.perform(Task.java:364)
at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:64)
at net.sf.antcontrib.logic.IfTask.execute(IfTask.java:197)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.tools.ant.TaskAdapter.execute(TaskAdapter.java:123)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:275)
at org.apache.tools.ant.Task.perform(Task.java:364)
at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:64)
at net.sf.antcontrib.logic.IfTask.execute(IfTask.java:197)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.tools.ant.TaskAdapter.execute(TaskAdapter.java:123)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:275)
at org.apache.tools.ant.Task.perform(Task.java:364)
at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:64)
at net.sf.antcontrib.logic.IfTask.execute(IfTask.java:197)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.tools.ant.TaskAdapter.execute(TaskAdapter.java:123)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:275)
at org.apache.tools.ant.Task.perform(Task.java:364)
at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:64)
at net.sf.antcontrib.logic.IfTask.execute(IfTask.java:197)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.tools.ant.TaskAdapter.execute(TaskAdapter.java:123)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:275)
at org.apache.tools.ant.Task.perform(Task.java:364)
at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:64)
at net.sf.antcontrib.logic.IfTask.execute(IfTask.java:197)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.tools.ant.TaskAdapter.execute(TaskAdapter.java:123)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:275)
at org.apache.tools.ant.Task.perform(Task.java:364)
at org.apache.tools.ant.Target.execute(Target.java:341)
at org.apache.tools.ant.Target.performTasks(Target.java:369)
at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1216)
at org.apache.tools.ant.Project.executeTarget(Project.java:1185)
at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:40)
at org.apache.tools.ant.Project.executeTargets(Project.java:1068)
at org.apache.tools.ant.Main.runBuild(Main.java:668)
at org.apache.tools.ant.Main.startAnt(Main.java:187)
at org.apache.tools.ant.launch.Launcher.run(Launcher.java:246)
at org.apache.tools.ant.launch.Launcher.main(Launcher.java:67)
Caused by: java.io.IOException: The filename, directory name, or volume label syntax is incorrect
at java.io.WinNTFileSystem.canonicalize0(Native Method)
at java.io.Win32FileSystem.canonicalize(Unknown Source)
at java.io.File.getCanonicalPath(Unknown Source)
at java.io.File.getCanonicalFile(Unknown Source)
at com.hyperion.patcher.taskdefs.GetInstalledVersion.execute(GetInstalledVersion.java:62)

Cause

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