Last updated on JANUARY 23, 2017
Applies to:Business Intelligence Suite Enterprise Edition - Version 18.104.22.168.0  and later
Business Intelligence Server Enterprise Edition - Version 22.214.171.124.0  and later
Information in this document applies to any platform.
Checked for relevance on 10-Dec-2013
You have set up ADSI security provider with your OBIEE 11g installation. But whenever you try to log in to Answers or Dashboard, you get the following error:
[2011-01-12T13:05:16.213-05:00] [bi_server1] [ERROR]  [oracle.wsm.agent.handler.wls.WSMAgentHook] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000IpvPn060ZrwN0EFg6F1DBUm1000085,0:1:1:7:1] [APP: bimiddleware#11.1.1] WSMAgentHook: An Exception is thrown: FailedAuthentication : The security token cannot be authenticated.
This error message is seen even when the Services are restarted.
You have set an ADSI user as a BISystemUser. This user has been set up in EM > Security Provider Configuration, Security Credentials and in Application Roles, as well as, Console > Admin Global role.
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