"An error occurred" Message Appears While Entering Data In Planning Exchange Rate Tables (Doc ID 1295879.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 9.3.1.0.00 to 9.3.1.1.00 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Whatever decimal separator is chosen in the Display Preferences for the Planning application (dot or comma), data can only be entered in the Exchange Rate Tables using a dot.

Attempting to enter a value using a comma (e.g. 5,678) results in the message "Please enter a numeric value."

However, entering a value with a dot (e.g. 5.678) does not work properly either. The first value in an empty Exchange Rate Table can be saved, but then appears in the table with a comma (5,678) despite having been saved with a dot (5.678). Attempts to save more values result in a blank window with the error message "An error occurred." After re-opening the Exchange Rate Table, the latest value is visible (so the data was saved), but again it displays with a comma rather than a dot.

Cause

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