Accessing Interactive Reporting (IR) Client Help Pages on Unix causes error: "Error 404"

(Doc ID 1297592.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version: 11.1.1.3.00 and later   [Release: 11.1 and later ]
Information in this document applies to any platform.

Symptoms


When Enterprise Performance Manager Interactive Reporting (IR) online help pages are installed on Unix server, and the IR web client attempts to access these, the error message "Error 404" occurs.

The URL being referenced is:
<server>:<port>/workspace/docs/en/ir/help/reference.html
This equates to the physical server path:
$HYPERION_HOME/products/Foundation/workspace/AppServer/InstalledApps/workspace_static/docs/en/ir/help/reference.html

Cause

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