Unable to Generate Financial Reporting (FR) Reports as PDF in Workspace, Get "Progressing" Message

(Doc ID 1299589.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version and later
Information in this document applies to any platform.


Under Workspace 11.1.2, users are unable to generate the Financial Reporting reports as PDF views. Initially, the virtual printers HRPRINTER1,2,3,4,5 were not created.  With the following steps, the printers are created; however, the report PDF is still not being generated.

Steps to create HRPrinters:

1. Stop the Print Server service if it is running.
2. Install the Financial Reporting Studio Client on the machine that has the Financial Reporting Print Server on it.
3. Install Windows 2008-compatible Postscript drivers (they are available on the server)
4. From a command line, run: EPM_ORACLE_HOME/products/biplus/bin/HRCreatePrinters.exe
5. From a command line, run: MIDDLEWARE_HOME/user_projects/epmsystem1/FinancialReporting/printserver/bin/RegisterPrintServices.cmd
6. Start the Print Server service.


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