Error "Unable to connect to <app_name>, ensure that the application is up and running and user has appropriate right to access this feature" (Doc ID 1300467.1)

Last updated on SEPTEMBER 17, 2012

Applies to:

Hyperion Essbase - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on 17-Sep-2012***

Symptoms

In Shared Services, the following message appears when trying to click on any of the Essbase applications:

"Unable to connect to <app_name>, ensure that the application is up and running and user has appropriate right to access this feature".

Cause

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