Last updated on MARCH 09, 2011
Applies to:Hyperion BI+ - Version: 220.127.116.11.00 to 18.104.22.168.00 - Release: 11.1 to 11.1
Information in this document applies to any platform.
This procedure shows how to collect more detailed information about the state of the R&A Services. It is useful when the user is experiencing slow performance or when the system appears to be unresponsive.
The information collected is in the form of a java thread dump. Note that log files should also be collected and should accompany the the java thread dump.
This procedure assumes you know which service or agent you want to get a thread dump on. You can use the same procedure to capture thread dumps on R&A Services or on the R&A Agent.
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