Deployment Metadata Artifact List Errors "Unable to Connect to Shared Services" when SSL Enabled

(Doc ID 1301686.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.1.00 to 11.1.1.1.00 [Release 11.1]
Information in this document applies to any platform.
***Checked for relevance on 02-Aug-2013***

Symptoms

Login to Shared Services console from Start >All Programs >Oracle EPM System >Foundation Services >Shared Services Console


Expand the Application Groups folder >Foundation and click on Shared Services or Deployment Metadata.  On the right side, the Artifact List should display instead it gives the following errors:

Error: Unable to Connect to "Shared Services", ensure that the application is up and running and the user has the appropriate rights to access this feature.

Error: Unable to Connect to "Deployment Metadata", ensure that the application is up and running and the user has the appropriate rights to access this feature.

Cause

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