When Navigating From Workspace To Planning the error "There Was A Communication Error While Loading Tree Data" is returned (Doc ID 1302759.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 9.3.3.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on 11-Jan-2013***

Symptoms

When navigating to a planning application from Workspace the error "there was a communications error while loading tree data" occurs.  In the form list, no list of folders and forms is displayed.  The problem may occur for one or more of all applications.

Changes

Upgraded from 9.3.1 to 9.3.3.

Cause

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