Hyperion Financial Management Error "Illegal operation attempted on a registry key that has been marked for deletion" (Doc ID 1303843.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

In Hyperion Financial Management (HFM) application , you may receive the following error message when attempting various HFM related operations such as Cluster configuration, Journal Entries, connecting via Smartview to HFM, or with Financial Reporting:

Illegal operation attempted on a registry key that has been marked for deletion.

An error has occurred. Please contact your administrator.
Error Number:70
Error Description:Permission denied
Error Source:Microsoft VBScript runtime error
Page On which Error Occurred:/hfm/loadextract/ExtractJournals.asp

Changes

This issue occurs only in EPM systems deployed on Windows 2008 server, so if a OS upgrade had occurred, this error may be thrown.

Cause

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