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Hyperion Financial Management Error "Illegal operation attempted on a registry key that has been marked for deletion" (Doc ID 1303843.1)

Last updated on DECEMBER 06, 2021

Applies to:

Hyperion Financial Management - Version 11.1.2.0.00 to 11.1.2.3.815 [Release 11.1]
Information in this document applies to any platform.

Symptoms

In Hyperion Financial Management (HFM) application , you may receive the following error message when attempting various HFM related operations such as Cluster configuration, Journal Entries, connecting via Smartview to HFM, or with Financial Reporting:

Illegal operation attempted on a registry key that has been marked for deletion.

An error has occurred. Please contact your administrator.
Error Number:70
Error Description:Permission denied
Error Source:Microsoft VBScript runtime error
Page On which Error Occurred:/hfm/loadextract/ExtractJournals.asp

Changes

This issue occurs only in EPM systems deployed on Windows 2008 server, so if a OS upgrade had occurred, this error may be thrown.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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