FDM Giving Errors After FSecure Anti-Virus Was Run

(Doc ID 1303980.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Data Quality Management - Version: 9.3.3.0.00 and later   [Release: 9.3 and later ]
Information in this document applies to any platform.

Symptoms


Unable to work inside FDM after the FSecure anti-virus program had deleted files from the Shared Components folder.


"Object variable or with block variable not set" when trying to import
Dcom errors when trying to launch the Application Configuration Manager and Load Balancer Manager, after which an empty configuration screen appears.

Changes

FSecure anti-virus software had been run and this had confiscated FDM files including the upsappsrv.exe file which is the application server process.

Cause

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