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EPMA Process Manager Fails To Start with Error: "Unable to find the requested .Net Framework Data Provider" (Doc ID 1305023.1)

Last updated on JANUARY 31, 2022

Applies to:

Hyperion Planning - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms


When attempting to start EPMA process manager, it  fails with the following error occurs displayed in the Windows Event viewer Application log:

Service cannot be started. Hyperion.DimensionServer.ProcessManager.Interface.ProcessManagerException: Cannot initialize the Session Manager. ---> System.ArgumentException: Unable to find the requested .Net Framework Data Provider. It may not be installed.
at System.Data.Common.DbProviderFactories.GetFactory(String providerInvariantName)
at Hyperion.DataAccessLayerCore.DataAccessLayer..ctor(NameValueCollection settings)
at Hyperion.DimensionServer.SessionManager.SessionManager.Initialize(String configFileName, Boolean restorePastInstanceSessions, Boolean enableCaching)
--- End of inner exception stack trace ---
at Hyperion.DimensionServer.ProcessManager.ProcessManager.InitializeSessionManager()
at Hyperion.DimensionServer.ProcessManager.ProcessManager.Initialize()
at Hyperion.DimensionServer.ProcessManager.Service.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

The issue can be reproduced at will with the following steps:

1. Open Server manager.
2. Start BPMA process manager.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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