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OBIEE 11g Error: "Unable to Sign in. invalid username or password was entered" After Changing Repository, Deleting BISystem User, Adding it Back (Doc ID 1308389.1)

Last updated on JANUARY 26, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version [1905] to [1308] [Release 11g]
Business Intelligence Server Enterprise Edition - Version [1905] to [1308] [Release 11g]
Information in this document applies to any platform.
***Checked for relevance on 17-Jan-2013***


In OBIEE using default authenticator, it is not possible to log in to OBIEE after changing repository. To troubleshoot, BIsystemuser was removed from global roles and added back again.

Getting error:
Unable to Sign in. invalid username or password was entered

Oracle BI Presentation Services starts successfully, but users cannot log in

extract from sawlog
[tid: 1106614592] Authentication error. Details: An error occurred during authentication.
Try again later or contact your system administrator.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 13037] Cannot connect to FMW Security Services, please make sure this is running in EM. (08004)[[


Changed repository, deleted BISystemuser, added the user back


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