FDM Web Server Returns Error at Login Form "Error: Please run the Load Balance Config Manager and specify a username and password for DCOM" (Doc ID 1310900.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Data Quality Management - Version 11.1.1.3.00 and later
Information in this document applies to any platform.
12.4.15

Symptoms

When browsing the FDM website the following error is returned at the login form:

Error: Please run the Load Balance Config Manager and specify a username and password for DCOM.
Detail: InnerException1: Retrieving the COM class factory for component with CLSID {E652643D-6CC1-48AC-915D-01842B04F292} failed due to the following error: 80070005.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms