Running IR report in HTML mode receives error "Unable to retrieve data from iHTML servlet for Request request" (Doc ID 1312018.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version 9.3.3.0.00 and later
Information in this document applies to any platform.

Symptoms

The following error message appears after a fixed time of running an Interactive Reporting (IR) report in HTML mode:

Unable to retrieve data from iHTML for Request request.

Cause

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